> ## Documentation Index
> Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Redemption Journey for your Recipients
**Once you have sent rewards to your users, the reward mail lands up in their Mailbox. If you have not sent the reward yet refer to:**
[Sending 1-1 Reward](/HELP-CENTER/Integrations/Salesforce/Send_1-1_reward_9414453)
[Steps to create a Flow and add a Trigger](/HELP-CENTER/Integrations/Salesforce/Create_a_Flow_and_Add_Trigger_Rewards_9414475)
## Steps to Redeem a Reward
**Step 1:** Check your mail for the reward email:
Step 2:Click on "Redeem now".**Step 3:** This will open the Campaign Catalogue for you to select your voucher.
**Step 4:** Select the Voucher of your preference and Click "Collect Voucher"
**Step 5:** This will give you a unique code to redeem at the partner store/website.