> ## Documentation Index
> Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

> Get an overview of user management in Plum, covering how to add, remove, and control access for admin users on your account.

Plum supports two administrative roles: **Super Admin** and **Admin**. These roles determine the level of access a user has within the Plum Admin Dashboard.

<Info>
  By default, the user who creates a Plum account is assigned the Super Admin role.
</Info>

## Super Admin

A Super Admin has full access to the Plum Admin Dashboard and can manage users, company settings, campaigns, reports, and wallet operations.

## Admin

An Admin has access to operational features required to send rewards and manage day-to-day activities. Access to administrative settings and account-level configurations is restricted.

## Permissions Comparison

| Feature | Super Admin | Admin |
| :- | :- | :- |
| Recharge Company Wallet | ✓ | ✗ |
| Reward Spending Limit | Unlimited | Restricted by the assigned spending threshold |
| View Reports | Access to all reports | Access to self-reports only; company-level reports are restricted |
| Maker–Checker Capabilities | Can be assigned as Maker or Checker | Can be assigned as Maker or Checker |
| Add, Edit, or Deactivate Admins | ✓ | ✗ |
| Set Admin Spending Thresholds | ✓ | ✗ |
| View All Admins and Spending Thresholds | ✓ | ✗ |
| Self-Approval | Not allowed | Not allowed |
| Send Rewards (Xoxo Points, Reward Codes, and Reward Links) | ✓ | ✓ |
| Campaigns | Create, modify, and use campaigns | Use existing campaigns only; cannot create new campaigns |
| Access to Plum Pro | Full access | Can distribute brand vouchers |
| Edit Company Details | ✓ | ✗ |

<Note>
  If Maker–Checker workflows are enabled for your organization, users can be assigned as either a Maker or a Checker. However, users cannot approve their own requests, even if they are assigned both roles.
</Note>

<Info>
  **Still need help?** [Raise a support ticket.](https://xoxoday-30135.zendesk.com/hc/en-us/requests/new)
</Info>