> ## Documentation Index
> Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create Support Ticket

*How to create customer support ticket for a quick resolution of your query*

At Xoxoday, we strive to deliver a superior experience to all our users at all times.

However, we understand that at times, the users may be left with unanswered questions or are simply not sure about what to do next. The Plum customer support team is available to resolve all such queries and issues that the customers are facing.

## How to Create a Customer Support Ticket?

<AccordionGroup>
  <Accordion title="How do I create a customer support ticket?">
    1. Navigate to the in-app resource centre.

           <img src="https://mintcdn.com/plum/kNcyLek1bA74PNJE/images/intercom/help-center-getting-started-faqs-end-users-faqs-create-support-ticket-10364344/Screenshot_2024-03-11_at_8_59_05-E2-80-AFPM.png?fit=max&auto=format&n=kNcyLek1bA74PNJE&q=85&s=438e5bec760edb29a6fc791f55700ee3" alt="" width="2880" height="1364" data-path="images/intercom/help-center-getting-started-faqs-end-users-faqs-create-support-ticket-10364344/Screenshot_2024-03-11_at_8_59_05-E2-80-AFPM.png" />

    Empuls Resource Center

    2. Go to Home --> Raise A Support Ticket.

           <img src="https://mintcdn.com/plum/kNcyLek1bA74PNJE/images/intercom/help-center-getting-started-faqs-end-users-faqs-create-support-ticket-10364344/Screenshot_2024-03-11_at_9_14_48-E2-80-AFPM.png?fit=max&auto=format&n=kNcyLek1bA74PNJE&q=85&s=fa5bbc9545d5536241e2a7c5edb94d37" alt="" width="2022" height="1308" data-path="images/intercom/help-center-getting-started-faqs-end-users-faqs-create-support-ticket-10364344/Screenshot_2024-03-11_at_9_14_48-E2-80-AFPM.png" />

    Raise A ticket

    3. Fill out the form on the new tickets creation page and submit.

           <img src="https://mintcdn.com/plum/kNcyLek1bA74PNJE/images/intercom/help-center-getting-started-faqs-end-users-faqs-create-support-ticket-10364344/spaces-2F-MOm3lvi2GZUOthqehhF-2Fuploads-2F5lE0O76M92k688VgPj55-2FScreenshot-202022-02-16-20105615.png?fit=max&auto=format&n=kNcyLek1bA74PNJE&q=85&s=1375eeb391ca7745714ba04b1fd849c1" alt="" width="550" height="529" data-path="images/intercom/help-center-getting-started-faqs-end-users-faqs-create-support-ticket-10364344/spaces-2F-MOm3lvi2GZUOthqehhF-2Fuploads-2F5lE0O76M92k688VgPj55-2FScreenshot-202022-02-16-20105615.png" />

    Ticket Creation Form

    Users can also simply drop an email to [support@empuls.io](mailto:support@empuls.io) with the details of their query/issue for a swift resolution.
  </Accordion>
</AccordionGroup>