> ## Documentation Index
> Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Delivery related Issues

*Get answers to Delivery FAQ's*

<AccordionGroup>
  <Accordion title="Can I change my postal address once dispatched?">
    Please [raise a ticket](https://www.xoxoday.com/support#raise_a_ticket) or send a mail to [cs@xoxoday.com](mailto:cs@xoxoday.com) or Whatsapp us at +91 080 61915050. We will check and get back to you on the same.
  </Accordion>

  <Accordion title="I am unable to submit the address in the provided address link?">
    Please [raise a ticket](https://www.xoxoday.com/support#raise_a_ticket) or send a mail to [cs@xoxoday.com](mailto:cs@xoxoday.com) or Whatsapp us at +91 8061915050. We will update you in the next 4 business hours.
  </Accordion>

  <Accordion title="Can my friends/Family/Neighbours accept the Gift box on my behalf?">
    Yes, you may coordinate with the delivery executive at the time of delivery and arrange an alternate person to collect the Gift Box on your behalf.
  </Accordion>

  <Accordion title="Which address should I provide? Office or residential?">
    You may provide any address to deliver the gift box, be it residential or otherwise.
  </Accordion>

  <Accordion title="How can I track my gift box delivery after updating the address?">
    Once the Gift Box is dispatched from our end, you will be notified with the tracking details on your official mail ID to track the shipment further.
  </Accordion>
</AccordionGroup>