> ## Documentation Index
> Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Redeem Reward Code

*Learn how to redeem your reward code on the Plum Marketplace.*

The user has to visit [stores.xoxoday.com](https://stores.xoxoday.com/) to redeem the code.

<Info>
  Users can redeem reward codes through Guest Checkout. You don't have to log in or sign up.
</Info>

**Things to Remember:**

* Reward code can be used within the validity period only.
* Partial redemptions for Reward codes are allowed and can be used until the code balance is exhausted.
* You can choose multiple codes (**Up to 10 reward codes in a single transaction**) to order as long as the amount does not exceed your code Balance.

***

## Redeeming Reward Codes

<Steps>
  <Step title="Click Redeem Now">
    On receiving the reward email, click on "**Redeem Now**" as shown below. You will be redirected to our marketplace to consume the code.

    <Frame>
      <img src="https://mintcdn.com/plum/QiNQLFU_tILRG__F/images/image-20.png?fit=max&auto=format&n=QiNQLFU_tILRG__F&q=85&s=86a7d5502ab9f45c96c7032ede65ee1c" alt="Image" width="1920" height="1080" data-path="images/image-20.png" />
    </Frame>
  </Step>

  <Step title="Choose a gift voucher">
    Choose any gift vouchers or search your favorite brand from 30+ categories and 21,000+ branded options and click "**Add to Cart**".
  </Step>

  <Step title="Go to Cart and Checkout">
    Visit the cart or click on "**Go to Cart**" and click on "**Checkout Now**".
  </Step>

  <Step title="Add your Delivery address details">
    <Frame>
      <img src="https://mintcdn.com/plum/6wSexiZf9KkmnAHl/images/intercom/help-center-getting-started-getting-started-for-end-users-how-to-redeem-rewards-reward-code-10293891/screenshot_-_2025-01-08T172335_702.png?fit=max&auto=format&n=6wSexiZf9KkmnAHl&q=85&s=4ff3e697a2ecba227a13c3d7b505ea4b" alt="" width="2560" height="408" data-path="images/intercom/help-center-getting-started-getting-started-for-end-users-how-to-redeem-rewards-reward-code-10293891/screenshot_-_2025-01-08T172335_702.png" />
    </Frame>
  </Step>

  <Step title="Enter your Reward Code">
    Under the Payment Details Card, select '**Click here**' and paste your Reward Code.

    <Frame>
      <img src="https://mintcdn.com/plum/6wSexiZf9KkmnAHl/images/intercom/help-center-getting-started-getting-started-for-end-users-how-to-redeem-rewards-reward-code-10293891/screenshot_-_2025-01-08T172403_445.png?fit=max&auto=format&n=6wSexiZf9KkmnAHl&q=85&s=f53ff8ebe9ec6f694184d8b5fb0bb2f7" alt="" width="2560" height="716" data-path="images/intercom/help-center-getting-started-getting-started-for-end-users-how-to-redeem-rewards-reward-code-10293891/screenshot_-_2025-01-08T172403_445.png" />
    </Frame>
  </Step>

  <Step title="Apply code">
    You can paste code in the input text field. You can apply up to 10 valid codes against a single order. Once done, click '**Proceed**' to move ahead.
  </Step>

  <Step title="Enter Contact Details">
    Enter your **name, email, dialling code, and phone number.** An OTP will also be sent to the mobile number provided before continuing with the purchase.

    <Frame>
      <img src="https://mintcdn.com/plum/6wSexiZf9KkmnAHl/images/intercom/help-center-getting-started-getting-started-for-end-users-how-to-redeem-rewards-reward-code-10293891/screenshot_-_2025-01-08T173145_589.png?fit=max&auto=format&n=6wSexiZf9KkmnAHl&q=85&s=446b05ef9e5a834f8abfd698f0ca0ff0" alt="" width="2560" height="366" data-path="images/intercom/help-center-getting-started-getting-started-for-end-users-how-to-redeem-rewards-reward-code-10293891/screenshot_-_2025-01-08T173145_589.png" />
    </Frame>

    Enter your contact details and click 'Proceed' to check out. You will get an OTP for confirmation in the email.

    * You can also pay the excess amount with credit/debit cards or net banking.
    * You'll receive an order delivery email with the necessary details.
  </Step>
</Steps>

***

<Info>
  We regret that the reward code cannot be exchanged for cash. If you face a code error, kindly share a screenshot of the code and the error with us at [cs@xoxoday.com](mailto:cs@xoxoday.com).
</Info>
