> ## Documentation Index
> Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Send 1-1 rewards

*Learn how to integration Zoho CRM with Xoxoday Plum*

# Integrating Zoho CRM and Plum

## STEP 1: Connect with Zoho CRM

Go to Xoxoday Plum Admin Dashboard and click 'Integrations' and search for Zoho CRM. Click **"Connect"**, and you will land on ZohoPeople’s App Marketplace.

<img src="https://mintcdn.com/plum/FAXZYoma53rhWTdG/images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/screenshot__91_.png?fit=max&auto=format&n=FAXZYoma53rhWTdG&q=85&s=98d2a230701d896bb5265edac789f41d" alt="" width="2560" height="1306" data-path="images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/screenshot__91_.png" />

## STEP 2: Install Xoxoday Rewards for Zoho CRM App

Click on the Install button.

<img src="https://mintcdn.com/plum/FAXZYoma53rhWTdG/images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/spaces_-MOeXh7erUO5h_LVpN85_uploads_iu86sSqnJqQQRXdcAlZ7_Untitled__4_.jpg?fit=max&auto=format&n=FAXZYoma53rhWTdG&q=85&s=f43cffc7a9412cb299b2972b74069035" alt="" width="1915" height="924" data-path="images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/spaces_-MOeXh7erUO5h_LVpN85_uploads_iu86sSqnJqQQRXdcAlZ7_Untitled__4_.jpg" />

On Install, accept the terms and conditions and click 'Install'.

# Sending Rewards to Leads and Contacts

## STEP 3: Select the Contact or Lead you want to send Rewards.

After the Xoxoday Plum App installation, click ‘Plum Rewards’ on the Leads and Contacts detail page.​

<img src="https://mintcdn.com/plum/FAXZYoma53rhWTdG/images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/Untitled__5_.png?fit=max&auto=format&n=FAXZYoma53rhWTdG&q=85&s=2547e14a55b403f6be79825b9534f052" alt="" width="1910" height="927" data-path="images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/Untitled__5_.png" />

STEP 4: Open Xoxoday Plum Rewards Widget and Select Reward Campaign
**Prerequisites**

Zoho CRM users who need access to 1-1 rewards widget should be added as a user in Xoxoday Plum with Admin or Super admin access as required.\*\*Click on the ‘Plum Rewards’ button to open our rewards Widget. Via this widget, you can select the desired reward Campaigns that you already created in Xoxoday Plum.\*\*​

<img src="https://mintcdn.com/plum/FAXZYoma53rhWTdG/images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/spaces_-MOeXh7erUO5h_LVpN85_uploads_DHXFyk5nrxHKIle9obzw_Untitled__6_.jpg?fit=max&auto=format&n=FAXZYoma53rhWTdG&q=85&s=f910e29abadea7d7ce9816c930e8fc1c" alt="" width="1914" height="894" data-path="images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/spaces_-MOeXh7erUO5h_LVpN85_uploads_DHXFyk5nrxHKIle9obzw_Untitled__6_.jpg" />

Click on Next

## STEP 5: Customize Reward Email

\*\*Now you can customize your reward Email. You can change the Email Subject and Message to send personalized rewards to your contact or lead.
​

<img src="https://mintcdn.com/plum/FAXZYoma53rhWTdG/images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/spaces_-MOeXh7erUO5h_LVpN85_uploads_qtKVM67uM1iAKmZ2WVuW_Untitled__7_.jpg?fit=max&auto=format&n=FAXZYoma53rhWTdG&q=85&s=bfdce0da876f749b0527753b2725a1c1" alt="" width="1919" height="930" data-path="images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/spaces_-MOeXh7erUO5h_LVpN85_uploads_qtKVM67uM1iAKmZ2WVuW_Untitled__7_.jpg" />

STEP 6: Change the Email Banner
Click on Email Banner to open up available banners for different gifting occasions.

Select the desired banner and click 'Use Image'\*\*.

<img src="https://mintcdn.com/plum/FAXZYoma53rhWTdG/images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/spaces_-MOeXh7erUO5h_LVpN85_uploads_oZyfoS1wxALxyW4DZkol_Untitled__8_.jpg?fit=max&auto=format&n=FAXZYoma53rhWTdG&q=85&s=4ae55c258a1d38e504c3a6787c2a5e93" alt="" width="1917" height="933" data-path="images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/spaces_-MOeXh7erUO5h_LVpN85_uploads_oZyfoS1wxALxyW4DZkol_Untitled__8_.jpg" />

<img src="https://mintcdn.com/plum/FAXZYoma53rhWTdG/images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/spaces_-MOeXh7erUO5h_LVpN85_uploads_5IqQ8LmVbYmDnkXTObww_Untitled__9_.jpg?fit=max&auto=format&n=FAXZYoma53rhWTdG&q=85&s=6aa6c80d6285e53451adbde7d136ffcf" alt="" width="1919" height="934" data-path="images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/spaces_-MOeXh7erUO5h_LVpN85_uploads_5IqQ8LmVbYmDnkXTObww_Untitled__9_.jpg" />

## \*\*STEP 7: Preview your Reward Email

Click 'Preview your email'\*\* below the banner to check how your reward email will look to your rewardee.

<img src="https://mintcdn.com/plum/FAXZYoma53rhWTdG/images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/Untitled__10_.png?fit=max&auto=format&n=FAXZYoma53rhWTdG&q=85&s=d9e4b428af7bb6dc5db61e88221c307a" alt="" width="1917" height="924" data-path="images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/Untitled__10_.png" />

## STEP 8: Send Reward

Congratulations! You have sent a reward to your contact or lead. Continue sending reward emails to win more deals and manage relationships with your customers for choosing you.
​

<img src="https://mintcdn.com/plum/FAXZYoma53rhWTdG/images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/090b20d-image.png?fit=max&auto=format&n=FAXZYoma53rhWTdG&q=85&s=612b5cf19f3f1bc72739e491bb7dbfa0" alt="" width="1920" height="934" data-path="images/intercom/help-center-integrations-zoho-crm-send-1-1-rewards-9423106/090b20d-image.png" />
