> ## Documentation Index
> Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dashboard

This article outlines the key components and modules on the modules Admin Portal, helping administrators navigate the system effectively.

## Dashboard Overview

Upon successful login, the admin is presented with a Dashboard summarising key insights and statuses.

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## 1.1 Merchant Information (Pie Chart)

* Displays a breakdown of merchants by countries

* Helps track the geographic distribution of partner merchants

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## 1.2 Vouchers Information (Pie Chart)

* Shows a breakdown of vouchers by offer type

* Useful for understanding which types of offers are most common

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## 1.3 Web Portals

* Offer Apps

<Frame>
  <img src="https://mintcdn.com/plum/FAXZYoma53rhWTdG/images/intercom/help-center-offers-management-dashboard-13051715/2cb2e8cbf148216a21bed4169ed251e4c0d0885bd60e820ffb8b22dbe257230b-Screenshot_2025-06-10_at_3_34_52_PM.png?fit=max&auto=format&n=FAXZYoma53rhWTdG&q=85&s=8245af6c5d2491079b94086e290f18ec" alt="" width="1196" height="622" data-path="images/intercom/help-center-offers-management-dashboard-13051715/2cb2e8cbf148216a21bed4169ed251e4c0d0885bd60e820ffb8b22dbe257230b-Screenshot_2025-06-10_at_3_34_52_PM.png" />
</Frame>

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## 1.4 Important Reminder Section

Stay on top of urgent or pending actions with this live summary:

* Expired Merchants – List of merchants whose validity has lapsed

* Expiring Merchants in 30 days – Merchants nearing their expiration date

* Expired Offers – Offers that are no longer active

* Expiring Offers in this year – Offers set to expire in the current year

* To Be Reviewed – Offers or merchants pending admin review or approval

<Frame>
  <img src="https://mintcdn.com/plum/FAXZYoma53rhWTdG/images/intercom/help-center-offers-management-dashboard-13051715/3557fa2ce536d0117f7dea66536207e68f71c05eb735c16aa6b9ac53f4f9e3bb-Screenshot_2025-06-10_at_3_35_05_PM.png?fit=max&auto=format&n=FAXZYoma53rhWTdG&q=85&s=da97e5e3fc17758ef87924523071243a" alt="" width="1206" height="198" data-path="images/intercom/help-center-offers-management-dashboard-13051715/3557fa2ce536d0117f7dea66536207e68f71c05eb735c16aa6b9ac53f4f9e3bb-Screenshot_2025-06-10_at_3_35_05_PM.png" />
</Frame>

***

## Platform Modules

The intuitive interface is organized into core modules that help you efficiently manage your tasks, based on your user role. Each module is accessible through the left-hand navigation menu and is tailored for a streamlined workflow.

* **Merchants: Manage merchant accounts and profiles. Admins use this module to onboard, approve, and monitor merchants.**

  * Add and edit merchant details

  * Track merchant activity and status

  * Assign offers and stores to merchants

* **Offers: Create and manage promotional offers and discounts. Merchants and Admins can customize, schedule, and monitor offers here.**

  * Create new offers with templates

  * Customize branding, validity, and types

  * Track active, expired, and upcoming offers

* **Customers: View and manage customer profiles, engagement, and redemption histories.**

  * Access customer details and preferences

  * Monitor offer redemptions and activity

  * Segment customers for targeted promotions

* **Stores: Manage physical and online store locations linked to merchants and offers.**

  * Add and update store information

  * Link offers to specific stores for localized promotions

  * Manage store operational details

* **History: Track past activities, transactions, and offer redemption logs for auditing and review.**

  * View detailed logs of offer redemptions

  * Monitor customer interactions over time

  * Review activity history

* **Reports: Access comprehensive analytics and performance data to optimize campaigns and measure ROI.**

  * Generate reports on offer performance

  * Analyze customer engagement trends

  * Export data for deeper insights

* **Web Portals: Configure customer-facing portals where offers are displayed and redeemed.**

  * Customize portal appearance and branding

  * Publish offers across portals and regions.

  * Manage portal access and navigation

* **Approvals: Manage workflow approvals for offers based on the user roles – Admin, Checker and Maker.**

  * Review and approve new offers

  * Track approval status and history

* **Settings: Configure account, user roles, subscription, user feedback and password.**

  * Manage user roles and access control

  * Configure subscription and password