> ## Documentation Index
> Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Offer Management

Overview: Manage the entire ecosystem from a single dashboard. This walkthrough demonstrates how administrators can oversee merchant onboarding, configure platform-wide settings, and access high-level analytics to monitor program health and performance.

<iframe src="https://app.supademo.com/demo/cmaoy9brl17l5ho3r7olb3ois?preview=true" width="100%" style={{aspectRatio: '16/9', borderRadius: '12px', border: 'none', display: 'block', marginBottom: '1.5rem'}} allowFullScreen title="Supademo walkthrough" />

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## Merchant Experience

Overview: See how merchants can self-serve and drive their own growth. This video covers the end-to-end merchant workflow, including:

* Creating Offers: Designing custom vouchers and setting redemption rules.

* Campaign Management: targeting specific customer segments and sending offers.

* Performance Tracking: Viewing claim history, redemptions, and detailed reports.

<iframe src="https://app.supademo.com/demo/cmanhh0jm04du664uo016pz4p?preview=true" width="100%" style={{aspectRatio: '16/9', borderRadius: '12px', border: 'none', display: 'block', marginBottom: '1.5rem'}} allowFullScreen title="Supademo walkthrough" />

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## Customer Experience

Overview: Understand the user journey from discovery to redemption. This demo shows how customers interact with the platform to browse available offers, claim rewards, and seamlessly redeem them at the point of sale using their digital vouchers.

<iframe src="https://app.supademo.com/demo/cmaxuh0w37nw9ho3rwtq57q7v?preview=true" width="100%" style={{aspectRatio: '16/9', borderRadius: '12px', border: 'none', display: 'block', marginBottom: '1.5rem'}} allowFullScreen title="Supademo walkthrough" />

Need help? Reach out to your support team or [cs@xoxoday.com](mailto:cs@xoxoday.com).