> ## Documentation Index
> Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Activate a deactivated user

*Learn how to activate a deactivated user*

Admins can bring back access for users who were previously deactivated.

## Steps to Reactivate an Existing User:

<Steps>
  <Step title="Click the Active Button">
    Click "**Active**" next to the user's name.
  </Step>

  <Step title="Confirm Reactivation">
    A confirmation pop-up will appear. Click "**Confirm**" to proceed.

    <Frame>
      <img src="https://mintcdn.com/plum/0tvxlqon0oGSEKU4/images/intercom/help-center-offers-management-settings-roles-activate-a-deactivated-user-13051983/2a8de64184397ee3ebf8fb25c4389d09aca5244a7998cacc82b5290506b8569d-Screenshot_2025-07-09_at_7_02_50_PM.png?fit=max&auto=format&n=0tvxlqon0oGSEKU4&q=85&s=dc0a59cef76b1e698f6498d46255eb6c" alt="" width="934" height="198" data-path="images/intercom/help-center-offers-management-settings-roles-activate-a-deactivated-user-13051983/2a8de64184397ee3ebf8fb25c4389d09aca5244a7998cacc82b5290506b8569d-Screenshot_2025-07-09_at_7_02_50_PM.png" />
    </Frame>
  </Step>
</Steps>

### User Reactivated

* The user's status will change to "Active", and they will regain access to the platform.

<Info>
  Note: Only users with a "Disactive" status can be reactivated.
</Info>

Need help? Reach out to your support team or [cs@xoxoday.com](mailto:cs@xoxoday.com).