> ## Documentation Index
> Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Deactivate existing user

*Learn how to deactivate an existing user*

Admins can deactivate users who no longer need access to the platform. This helps maintain security and ensures only relevant users have active access.

## Steps to Deactivate a User:

<Steps>
  <Step title="Navigate to the Roles Landing Page">
    Go to Settings > User
  </Step>

  <Step title="Find the User to Disable">
    Locate the user with "**Active**" status in the user list.
  </Step>

  <Step title="Click Deactivate">
    Click the "**Disable**" button next to the user's name.
  </Step>

  <Step title="Confirm Action">
    A confirmation pop-up window will appear. Click "**Confirm**" to proceed.

    <Frame>
      <img src="https://mintcdn.com/plum/0tvxlqon0oGSEKU4/images/intercom/help-center-offers-management-settings-roles-deactivate-existing-user-13051965/a57ad9ff5f945cb120bef7f8a1cff406cd05b99aae44c11a591804dc70fc8ef3-Screenshot_2025-07-09_at_7_00_09_PM.png?fit=max&auto=format&n=0tvxlqon0oGSEKU4&q=85&s=29038aa111197fb8b3ab7d8ea4d152c8" alt="" width="1282" height="206" data-path="images/intercom/help-center-offers-management-settings-roles-deactivate-existing-user-13051965/a57ad9ff5f945cb120bef7f8a1cff406cd05b99aae44c11a591804dc70fc8ef3-Screenshot_2025-07-09_at_7_00_09_PM.png" />
    </Frame>
  </Step>
</Steps>

### User Deactivated

* The user's status will be updated to "Inactive", and they will no longer be able to log in.

<Info>
  Note: Only users with "Active" status can be deactivated.
</Info>

Need help? Reach out to your support team or [cs@xoxoday.com](mailto:cs@xoxoday.com).