> ## Documentation Index
> Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add new user feedback

*Learn how to add a new user feedback*

Admins can easily add new feedback options to better capture user insights and sentiments.

## Steps to Add a New Feedback Option:

<Steps>
  <Step title="Navigate to the User Feedback Page">
    Go to Settings > User Feedback from the left menu.
  </Step>

  <Step title="Click Add Feedback Content">
    On the User Feedback Management Page, click the "**Add Feedback Content**" button.

    <Frame>
      <img src="https://mintcdn.com/plum/0tvxlqon0oGSEKU4/images/intercom/help-center-offers-management-settings-user-feedback-add-new-user-feedback-13052018/a18fa4423902bd0cd155742e242f025d07a3ccb3085c72057660625d9fee7262-Screenshot_2025-07-09_at_7_13_29_PM.png?fit=max&auto=format&n=0tvxlqon0oGSEKU4&q=85&s=8b1e0ba2c4f85703fbfc47d6be2af924" alt="" width="2842" height="1484" data-path="images/intercom/help-center-offers-management-settings-user-feedback-add-new-user-feedback-13052018/a18fa4423902bd0cd155742e242f025d07a3ccb3085c72057660625d9fee7262-Screenshot_2025-07-09_at_7_13_29_PM.png" />
    </Frame>
  </Step>

  <Step title="Fill in the Feedback Details">
    A pop-up or overlay window will appear with input fields.

    * **Input the Feedback:** Type the content of the feedback option (e.g., "Great experience", "Needs improvement").

    * **Set Sorting Sequence:** Enter a number to define the order in which this option will appear in the list (e.g., 1, 2, 3...).
  </Step>

  <Step title="Click Save">
    Once the information is entered, click "**Save**" to add the new feedback option to the system.

    <Frame>
      ![](https://xoxoday-cc4bb9b9ac3a.intercom-attachments-1.com/i/o/qgtvujy1/1873224055/394c674ddeb599d110fdeffa2144/ab1ac36bf1eb708a338826d49d6feaa802c357632deaa0a74d777bf773116e5d-Screenshot_2025-07-09_at_7_14_13_PM.png?expires=1776816000\&signature=d52548c43e12c172eedbab32f9aa9e95c169fbee542d78ccb1e7465f97e8c1fc\&req=dSggFct8mYFaXPMW3nq%2BgYJIXNko2thpq4uFNeR7Z7luFID5AIu8PMIRc1zW%0Af%2Fxvh9xCIaYXtxYgUcj%2FiSjMzxY%3D%0A)
    </Frame>

    The new feedback option will now appear in the user feedback list.
  </Step>
</Steps>

Need help? Reach out to your support team or [cs@xoxoday.com](mailto:cs@xoxoday.com).