> ## Documentation Index
> Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Edit or Delete User Feedback

*Learn how to edit or delete a User feedback*

## Editing an Existing Feedback Option

To update a feedback option:

<Steps>
  <Step title="Locate the Feedback Option">
    On the User Feedback Management Page, find the feedback you want to edit.
  </Step>

  <Step title="Click Edit">
    Click the "**Edit**" button beside the selected feedback.

    <Frame>
      <img src="https://mintcdn.com/plum/0tvxlqon0oGSEKU4/images/intercom/help-center-offers-management-settings-user-feedback-edit-or-delete-user-feedback-13052026/e81b172d7b0e843ffaea91f450bedcb815160f614cca71036746edcd3d969230-Screenshot_2025-07-09_at_7_16_55_PM.png?fit=max&auto=format&n=0tvxlqon0oGSEKU4&q=85&s=8f50230034d654400490d6bbd89837a1" alt="" width="2188" height="1130" data-path="images/intercom/help-center-offers-management-settings-user-feedback-edit-or-delete-user-feedback-13052026/e81b172d7b0e843ffaea91f450bedcb815160f614cca71036746edcd3d969230-Screenshot_2025-07-09_at_7_16_55_PM.png" />
    </Frame>
  </Step>

  <Step title="Update and Save">
    An edit overlay window will appear, allowing you to update the feedback content. Make the necessary changes and click "**Save**" to apply the updates.

    <Frame>
      <img src="https://mintcdn.com/plum/0tvxlqon0oGSEKU4/images/intercom/help-center-offers-management-settings-user-feedback-edit-or-delete-user-feedback-13052026/45d4c1b41ba1a94ebd293f9e66834fc26a9c59b9c2cba1c3f98b35c83e309532-Screenshot_2025-07-09_at_7_17_05_PM.png?fit=max&auto=format&n=0tvxlqon0oGSEKU4&q=85&s=76181f48ec1d4fd5dd03280440dbed35" alt="" width="1394" height="1128" data-path="images/intercom/help-center-offers-management-settings-user-feedback-edit-or-delete-user-feedback-13052026/45d4c1b41ba1a94ebd293f9e66834fc26a9c59b9c2cba1c3f98b35c83e309532-Screenshot_2025-07-09_at_7_17_05_PM.png" />
    </Frame>
  </Step>
</Steps>

***

## Deleting a Feedback Option

To remove a feedback option permanently:

<Steps>
  <Step title="Locate the Feedback Option">
    On the User Feedback Management Page, find the feedback you want to delete.
  </Step>

  <Step title="Click Delete">
    Click the "**Delete**" button next to the selected feedback option.

    <Frame>
      <img src="https://mintcdn.com/plum/0tvxlqon0oGSEKU4/images/intercom/help-center-offers-management-settings-user-feedback-edit-or-delete-user-feedback-13052026/7e3ce00dae3201d6d85b4431bff69b6032ad7b1f878db8a220d6fb0bfed1fa36-Screenshot_2025-07-09_at_7_17_20_PM.png?fit=max&auto=format&n=0tvxlqon0oGSEKU4&q=85&s=201d036124b9ba0608af5633c0b33360" alt="" width="2304" height="1296" data-path="images/intercom/help-center-offers-management-settings-user-feedback-edit-or-delete-user-feedback-13052026/7e3ce00dae3201d6d85b4431bff69b6032ad7b1f878db8a220d6fb0bfed1fa36-Screenshot_2025-07-09_at_7_17_20_PM.png" />
    </Frame>
  </Step>

  <Step title="Confirm Deletion">
    A confirmation pop-up may appear. Confirm to delete the feedback option.
  </Step>
</Steps>

Need help? Reach out to your support team or [cs@xoxoday.com](mailto:cs@xoxoday.com).