> ## Documentation Index
> Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Customize Communication
*Learn how to customize Reward Communication to recipients.*
**Pro tip:** You can customize your Reward communication at the campaign level. This settings becomes the default communication template for the campaign. Further, you can customize to set a specific communication at the 'Send Reward' option which will super-seed the message in the default campaign template for that particular recipient(s).
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## Customizing Email in a Reward Link Campaign
You have the option to customize the email either within the "Campaign" section or directly in the "Reward Link" section on the admin dashboard.
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## Customizing Email in Reward Link Section
To customize the email from the "Reward Link" section, follow the steps:
Navigate to **Send Rewards > Reward Link > Additional Settings > Email and SMS**. Go to the tab "**Reward Email**".
You can customize the following elements before sending the Reward Link.
* The subject line of the email
* Headline Message
* Banner Image
* Email footer
Edit the Message. Click on "**Edit Message**" and enter the message title and body. Once done, click on "**Save**". Refer to the image below:
Edit Background. Click the pen icon to choose from the available colors, or enter your own using a hex code.
Edit the background text by selecting one of the available options or entering your own. Then, "**Save**" your changes.
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## Customizing SMS
To customize the SMS, follow these steps:
Navigate to **Send Rewards > Reward Link > Additional Settings > Email and SMS**. Go to the tab "**Reward SMS**".
Add your message in the input field to customize the SMS.
Remember to preview your SMS and Email before sending out the reward links.
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Feedback or Questions: Email [cs@xoxoday.com](mailto:cs@xoxoday.com)