> ## Documentation Index
> Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Bulk Upload

> Learn how to send Reward Links to a large list of recipients at once using bulk CSV upload through the Plum Admin Portal.

## About Reward Link

Reward Link lets you create campaigns and deliver rewards through a single shareable link , via email, SMS, WhatsApp, or any channel you prefer. Recipients click the link and choose a gift card from a curated selection of leading global brands, with no account required.

**Reward Link works best when you want to:**

* **Keep redemption simple** — Recipients claim their reward instantly, without signing up.
* **Create a branded experience** — Build campaigns with a custom micro-landing page and hand-picked gift card options.
* **Control the timeline** — Set a custom expiry date to match your campaign window.

<Info>
  You'll need to create a campaign to be able to send Reward Link rewards to recipients. [Click here](https://revamptest.readme.io/docs/creating-xoxolink-campaigns) to learn how.
</Info>

***

### How to Send Reward Links in Bulk

<Info>
  **Pro tip:** Download the available template directly from the dashboard for your convenience.
</Info>

<Steps>
  <Step title="Select a campaign">
    Choose the campaign you want to use from the list of available campaigns.

    <Tip>
      Pro tip: You can also edit the campaign directly from this page before proceeding.
    </Tip>

    <Frame>
      <img src="https://mintcdn.com/plum/3xA-hcKAN4KUBWSC/images/Screenshot-2026-09-06-at-1.05.31-AM.png?fit=max&auto=format&n=3xA-hcKAN4KUBWSC&q=85&s=5b476e6cdc8508e96622531a35811cc0" alt="Screenshot 2026 09 06 At 1 05 31 AM" width="2868" height="1276" data-path="images/Screenshot-2026-09-06-at-1.05.31-AM.png" />
    </Frame>
  </Step>

  <Step title="Upload your CSV file">
    Choose send in bulk delivery.

    <Frame>
      <img src="https://mintcdn.com/plum/3xA-hcKAN4KUBWSC/images/Screenshot-2026-09-06-at-1.05.43-AM.png?fit=max&auto=format&n=3xA-hcKAN4KUBWSC&q=85&s=3d93d98ebc364e9e2cf74900e99c9ba2" alt="Screenshot 2026 09 06 At 1 05 43 AM" width="2878" height="1270" data-path="images/Screenshot-2026-09-06-at-1.05.43-AM.png" />
    </Frame>

    Review the field instructions on the page, then upload your completed CSV file using the provided template. Make sure all recipient details are filled in correctly before uploading.  

    <Frame>
      <img src="https://mintcdn.com/plum/3xA-hcKAN4KUBWSC/images/Screenshot-2026-09-06-at-1.05.54-AM.png?fit=max&auto=format&n=3xA-hcKAN4KUBWSC&q=85&s=e38ab0003644bdb15f14a7f375250366" alt="Screenshot 2026 09 06 At 1 05 54 AM" width="2866" height="1270" data-path="images/Screenshot-2026-09-06-at-1.05.54-AM.png" />
    </Frame>
  </Step>

  <Step title="Personalize Communication (Optional)">
    You can also personalize the communication each time you send Reward Link. Those changes override the campaign defaults for that send only. [Learn how to customize Reward Code communication](https://help-plum.xoxoday.com/send-rewards/reward-links/reward-link-customize-reward-communication)
  </Step>

  <Step title="Set the expiry date and customize messaging">
    Set how long the Reward Link will remain active by choosing an expiry period (**1, 2, 3, 6, 9, or 12 months** ) or pick a **Custom date** to match your campaign timeline. The default is **12 months**. 

    <Frame>
      <img src="https://mintcdn.com/plum/3xA-hcKAN4KUBWSC/images/Screenshot-2026-09-06-at-1.06.32-AM.png?fit=max&auto=format&n=3xA-hcKAN4KUBWSC&q=85&s=41613509db4cf76839c110aab3fca074" alt="Screenshot 2026 09 06 At 1 06 32 AM" width="2866" height="1264" data-path="images/Screenshot-2026-09-06-at-1.06.32-AM.png" />
    </Frame>

    Optionally, customise the email and SMS messages that will be delivered to each recipient.
  </Step>

  <Step title="Send the reward">
    Review your upload and settings, then click **Send Reward** at the bottom of the page. Reward Links will be delivered to all recipients on your list.

    <img src="https://mintcdn.com/plum/3xA-hcKAN4KUBWSC/images/Screenshot-2026-09-06-at-1.52.50-AM.png?fit=max&auto=format&n=3xA-hcKAN4KUBWSC&q=85&s=ccd964ec0c48e6e4d9d8214a04a76bd0" alt="Screenshot 2026 09 06 At 1 52 50 AM" width="2862" height="1260" data-path="images/Screenshot-2026-09-06-at-1.52.50-AM.png" />
  </Step>
</Steps>

***

### Need to send to a single recipient?

You can also send Reward Links one at a time using manual entry.<br />[Learn how to send a Reward Link to an individual recipient](https://help-plum.xoxoday.com/send-rewards/reward-links/send-reward-link-individual)

<Info>
  **Still need help?** [Raise a support ticket.](https://xoxoday-30135.zendesk.com/hc/en-us/requests/new)
</Info>
