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Documentation Index

Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt

Use this file to discover all available pages before exploring further.

To maintain system performance and ensure fair usage for all clients, the following rate limits per minute apply to the Plum APIs:

​
Rate Limits for each API (Per Minute)

  1. getOrderDetailsAPI: 200 requests
  2. getVouchersAPI: 50 requests
  3. getBalanceAPI: 10 requests
  4. placeOrderAPI: 100 requests
  5. getOrderHistoryAPI: 200 requests
  6. getFiltersAPI: 50 requests
When the limit for any API is crossed, the system returns the following response: 
{  
  "errors": [  
    {  
      "message": "auth.request_limit_exceeded",  
      "penaltySeconds": 60  
    }  
  ]  
}

​
Recommendations

  1. Spread out API calls to avoid hitting the per-minute threshold.
  2. Cache responses for static or slow-changing data such as vouchers and filters.
  3. Use retries with exponential backoff, respecting the penaltySeconds value before retrying.