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Documentation Index

Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt

Use this file to discover all available pages before exploring further.

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Creating and Managing Offers

Learn all about creating offers on Loopr merchant portal The Offers module in the merchant portal enables admins to create, customize, and manage a wide range of promotional offers.

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Creating Offers

To create a new offer: Step 1: Click the “Create Offer” button. Step 2: Select the offer type:
  • Discount (percentage-based)
  • Fixed-value (e.g., $10 off)
  • Free-format (custom offer format)
  • Product (physical or digital product)
Step 3: After selecting the offer type, fill in all required fields across the following sections:
  • Time Zone
  • Brand Name
  • Display Title
  • Face Value (use drop-down menu to select)
  • Offer Image
  • Description
  • Voucher Code Info
  • Redemption Info
Step 4: Once all the details are filled in, click the “Create” button to save the offer.

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Managing Offers

The Offers module in the Loopr Merchant Portal allows you to create, manage, and optimize promotional offers. Once offers are created, you can manage them using several built-in tools and actions.

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1. Search & Filter Offers

The Loopr Merchant Portal makes it easy to find specific offers with the help of a powerful search bar and filter system. You can apply one or more filters to narrow down your offer list based on various attributes.

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Available Filters:

  • 1.1 **Offer Title****Enter keywords or the full title of the offer to search directly by name.
  • 1.2 Store****Use the drop-down menu to select a specific store associated with the offer.
  • 1.3 Location****Filter offers by their associated location using the location drop-down list.
  • 1.4 Web Portals****Select one or more web portals through which the offer is published.
  • 1.5 Offer Type****Choose from the following types:
Discount
  • Fixed Value
  • Free Format
  • Product
  • 1.6 Status****Filter offers based on their current status:
Published
  • Unpublished
  • Publishing
  • Expired
  • Draft
  • Expiry Date Use the calendar UI to select a date or range for when the offer is set to expire.

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2. Actions Available for Each Offer

For every offer listed, the following actions are available:

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2.1 View

  • Navigate to the offer and click on View** next to the offer.

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2.2 Edit

  • Modify offer content, validity, T&Cs, images, or any associated settings.
  • Navigate to the offer and click on the pencil icon next to the offer.
- Edit the details and click “Save” to proceed.

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2.4 Delete

  • Remove an outdated or inactive offer from the platform.
  • Navigate to the offer. Click on the delete icon next to the offer.
- A confirmation pop-up will appear. Click “Confirm” to permanently delete the offer. Note: Deletion may require confirmation and cannot be undone.

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2.5 Detail

  • Navigate to the Offers ModuleFrom the dashboard, go to Offers.
  • Click on the “Detail” ButtonNext to the offer you want to analyze, click “Detail” to open the offer performance page.
  • Once inside the detail view, you’ll see a complete breakdown of the offer’s activity, including:
Claimed – Number of times the offer was claimed
  • Redeemed – Number of times it was successfully redeemed
  • Favourited – How many users marked it as a favorite
  • User Feedback – Comments or ratings submitted by users
  • You can also filter this data by:
Source (e.g., Web, App, Partner Portal)
  • Customer ID
  • Status (e.g., Claimed, Redeemed, Expired)
  • Claimed Time (using the calendar filter)
- Exporting the Offer DataTo export the tracked data: Scroll to the bottom of the page. Click on the Download icon to export the list as a report.

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2.6 Share

Generate a shareable link or code to distribute the offer through your desired marketing channels. Need help? Reach out to your support team or cs@xoxoday.com.