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Documentation Index

Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt

Use this file to discover all available pages before exploring further.

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Manage Campaigns

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Duplicate a Campaign

The Campaign Duplication feature helps you save time by creating new campaigns based on existing ones. Whether you’re working with Reward Codes or Reward Links, you can duplicate any campaign in just a few clicks.

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What is Campaign Duplication?

Instead of starting from scratch every time you want to run a similar campaign, you can duplicate an existing one. This copies all the settings and configurations of the original campaign, allowing you to make only the necessary changes.

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Where to Find This Feature

You can access the duplication feature from the Campaigns section under Settings.

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How to Duplicate a Campaign

Step 1: Navigate to Settings > Campaigns. Step 2: Choose between:
  • Reward Codes Campaigns
  • Reward Links Campaigns
Step 3: Each campaign is listed with a three-dot menu (⋮) on the right. Step 4: Click on the three dots to open more options. Step 5: Click “Duplicate Campaign” from the menu. Step 6: Update the campaign name if needed.
  • Default name: Copy of #{{Original Campaign Name}}
  • You can rename it or keep the default.
Step 7: Click “Customize Your Communications” to proceed. Customize the email template as needed, then click “Create”.

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What Gets Duplicated?

When you duplicate a campaign, the following elements are copied:
  • Campaign settings
  • Rules and configurations
  • Templates and assets (if applicable)
The new campaign is created in a draft/inactive state so you can review and activate it when ready.

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Tips and Best Practices

  • Use duplication to run recurring campaigns with similar setups.
  • Rename duplicated campaigns clearly to avoid confusion.
  • Review and adjust expiry dates, reward quantities, and other variables before activating.

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Disable a Campaign

Step 1: Go to Campaigns and click on the Reward Code or Reward Link tab. Step 2: Find the campaign you want to pause. Step 3: Click the three-dot menu (⋮) next to it. Step 4: Select Disable. Step 5: In the confirmation pop-up, click Yes, Disable.
Done — the campaign is now paused.
For any queries or feedback, reach out to cs@xoxoday.com.