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1

Start a new campaign

Log in to the Plum Admin Portal. Go to Settings > Campaign. Select the Reward Link tab. Click Create Reward Link Campaign.
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2

Name your campaign

Enter a name for your campaign. Include the campaign objective or target audience so you can find it quickly later — for example, Q4 Sales Incentive.
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3

Select the Category

Select the reward type: Gift Cards, Shop or Lounge
4

Click Customize. 

Select the Country and Currency for the campaign. Enter the Voucher value. Click Save and Proceed.Screenshot 2026 10 04 At 4 38 14 PM
5

Voucher Selection

Select the vouchers you want to include in your campaign.Screenshot 2026 10 04 At 4 38 48 PMPro tip: Include brands across several categories. A varied selection appeals to more recipients and improves redemption rates.
6

Add landing page

Your Reward Link opens on a landing page. Customize it to match your brand and campaign. Click Add.
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Select a layout from the drop-down: Layout 1, Layout 2, Layout 3, or Layout 4.
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Under Edit Elements, select the element you want to change and update its settings. Select Desktop or Mobile to see how the page looks on each device. Click Save.
7

Customize email communication

You can customize communication at the time of sending reward links as well. Learn more here  
You can pick a template directly from the suggested templates under Email Template. To see all available templates, click Explore All.
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Under preview you can update any of the following elements: 
  • Subject line — Edit the subject line recipients will see in their inbox.
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  • Banner image and logo — Upload an image to appear at the top of the email or choose from the templates
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  • Headline message — Click Edit Message, enter the message title and body, then click Save. 
  • Recipient name: Turn on to include the recipient’s name in the greeting.
  • Greeting: Select a greeting from the library or write your own.
  • Title and body text: Enter the main message.
  • Alignment: Choose how the content is aligned.
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  • Background — Click the pen icon to choose from available colours or enter a hex code. Update the background text by selecting an available option or entering your own, then click Save.
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  • **Button **— Update Button text to match your brand or campaign needs.
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8

Customize the SMS message

Enter your message in the input field to replace the default SMS content, then click Save.
9

Choose a background

On the Link Preview page, under Choose Background, select a background color for your Reward Link website. Pick a preset color or enter a hex code.
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10

Create Campaign

Review the desktop and mobile preview of your Reward Link website. Click Create.

Still need help? Raise a support ticket.