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Documentation Index

Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt

Use this file to discover all available pages before exploring further.

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Offer Management - Product Tour Videos

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Admin Experience

Overview: Manage the entire ecosystem from a single dashboard. This walkthrough demonstrates how administrators can oversee merchant onboarding, configure platform-wide settings, and access high-level analytics to monitor program health and performance. Admin Experience

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Merchant Experience

Overview: See how merchants can self-serve and drive their own growth. This video covers the end-to-end merchant workflow, including:
  • Creating Offers: Designing custom vouchers and setting redemption rules.
  • Campaign Management: targeting specific customer segments and sending offers.
  • Performance Tracking: Viewing claim history, redemptions, and detailed reports.
Merchant Experience

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Customer Experience

Overview: Understand the user journey from discovery to redemption. This demo shows how customers interact with the platform to browse available offers, claim rewards, and seamlessly redeem them at the point of sale using their digital vouchers. Customer Experience Need help? Reach out to your support team or cs@xoxoday.com.