Documentation Index
Fetch the complete documentation index at: https://help-plum.xoxoday.com/llms.txt
Use this file to discover all available pages before exploring further.
Plum Product Videos
Learn how to get started with Xoxoday Plum with these Product Walkthrough Videos.
Onboarding
In this step-by-step guide, learn how to create your Plum account and complete the KYB (Know Your Business) verification process. We’ll walk you through the sign-up, document upload, and approval steps so you can get started with sending rewards quickly and compliantly.
Settings
Learn how to apply for Amazon Global Verification within Plum to enable seamless reward delivery using Amazon Global vouchers. This video guides you through the verification process, including document submission and brand compliance, so you can start offering Amazon rewards across supported countries.
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Learn how to apply for Amazon India Verification within Plum to enable seamless reward delivery using Amazon India vouchers. This video guides you through the verification process, including document submission and brand compliance, so you can start offering Amazon rewards in India.
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Learn how to manage your Plum storefront by customising the reward catalog, updating branding elements like logos and colours, and configuring settings to create a seamless, on-brand reward experience.
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Learn how to add and authenticate your domain in Plum to enable secure, branded email sending. This video walks you through domain setup, DNS configuration, and verification steps to ensure your emails land in inboxes with your company’s name.
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Learn how to manage your team on Plum by adding members, assigning roles, and sharing access securely. This video covers everything you need to collaborate efficiently while maintaining control over who can view and manage different parts of your account.
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Learn how to set up low balance alerts in Plum to stay informed when your account balance drops below a set threshold. This ensures uninterrupted reward distribution by helping you top up on time and avoid delays.
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Payments
Learn the simple steps to add funds to your Xoxoday Plum wallet. This video covers multiple payment options, wallet management tips, and how to ensure your account is always ready for seamless reward distribution.
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This video shows you how to easily download your transaction history in Xoxoday Plum. Learn to access detailed reports of all your wallet activities and export them for record-keeping and analysis.
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Campaigns
Learn how to easily create and manage Reward Code Campaigns in Xoxoday Plum. This video guides you step-by-step through setting up reward codes, customising campaign details, and distributing codes to your audience to drive engagement and incentivise actions effectively.
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Discover how to create and launch Reward Link Campaigns in Xoxoday Plum. This tutorial walks you through generating personalised reward links, configuring campaign settings, and sharing links effortlessly to engage your users and boost participation.
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Send Rewards
Learn how to quickly and securely send reward codes to your recipients using Xoxoday Plum. This video guides you through selecting the right campaign, choosing delivery methods, and tracking the status of your sent rewards.
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Learn how to easily send reward points to your recipients using Xoxoday Plum. This video guides you through selecting users, specifying point amounts, and completing the transfer quickly and securely.
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Learn how to send reward links to your recipients effortlessly with Xoxoday Plum. This video shows you how to generate reward links and share them quickly via multiple channels for seamless reward distribution.
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Learn how to send gift cards easily using Xoxoday Plum. This video guides you through selecting gift card options, adding recipient details, and delivering digital gift cards quickly and securely.
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Reports
Learn how to access, view, and download detailed reports in Xoxoday Plum. This video guides you through navigating the reports dashboard, filtering data, and exporting reports for your records and analysis.
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Integrations
Discover how to integrate Xoxoday Plum with HubSpot to automate and personalize reward campaigns. This video walks you through connecting both platforms, mapping contact data, and triggering rewards directly from your HubSpot workflows.
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Learn how to integrate Xoxoday Plum with Typeform to automate reward distribution based on form responses. This video covers how to connect both platforms, set up triggers, and send rewards instantly when users complete a Typeform.
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Get a complete walkthrough of the Salesforce Loyalty Account integration with Xoxoday Plum. This video shows you how to manage loyalty points, track member activity, and deliver personalized rewards—all within your Salesforce environment.
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Learn how to integrate Xoxoday with Qualtrics to automate reward distribution based on survey responses. This video guides you through connecting both platforms, setting up response-based triggers, and sending personalized rewards to boost survey participation.
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Discover how to connect Xoxoday with thousands of apps using Zapier. This video walks you through setting up Zaps to automate reward workflows—triggering rewards from actions in tools like Google Forms, Slack, HubSpot, and more without writing any code.
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Learn how to integrate Xoxoday with SurveyMonkey to automatically send rewards based on survey responses. This video walks you through connecting both platforms, setting up triggers, and ensuring timely, personalized reward delivery to boost response rates.
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Learn how to integrate Xoxoday Plum with Zoho People to seamlessly automate employee recognition and reward workflows. This video walks you through connecting both platforms, configuring eligibility and applicability settings, awarding points directly within Zoho People, and enabling employees to redeem their rewards — all without leaving their HRMS.
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Learn how to redeem your earned rewards and purchase gift cards directly within SAP to easily access your favorite perks. This video guides you through the complete redemption process, including browsing the integrated catalog and checking out with your points, so you can instantly start enjoying your benefits without ever leaving your SAP workspace.
How to Redeem
This video guides you through the quick and easy process of redeeming a reward code on Xoxoday Plum. Learn how to enter your code, browse available options, and complete your redemption in just a few clicks.
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Learn how to redeem your reward points seamlessly on Xoxoday Plum. This video walks you through checking your points balance, exploring the catalog, and using your points to claim exciting rewards.
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This video shows you how to redeem a reward received via a Xoxoday Plum reward link. Learn how to open the link, browse available reward options, and complete your redemption in a few easy steps.
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Plum Marketplaces
Explore the Plum Offers Marketplace in this video walkthrough. Discover exclusive deals, discounts, and cashback offers from top brands—all available to you through Xoxoday Plum. Learn how to browse, access, and redeem these exciting offers in just a few clicks.
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Take a tour of the Plum Embedded Marketplace experience. This video shows how to seamlessly integrate and navigate the marketplace within your platform, offering users easy access to curated rewards and offers without leaving your app.
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