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Learn how to deactivate an existing user Admins can deactivate users who no longer need access to the platform. This helps maintain security and ensures only relevant users have active access.

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Steps to Deactivate a User:

1

Navigate to the Roles Landing Page

Go to Settings > User
2

Find the User to Disable

Locate the user with “Active” status in the user list.
3

Click Deactivate

Click the “Disable” button next to the user’s name.
4

Confirm Action

A confirmation pop-up window will appear. Click “Confirm” to proceed.

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User Deactivated

  • The user’s status will be updated to “Inactive”, and they will no longer be able to log in.
Note: Only users with “Active” status can be deactivated.
Need help? Reach out to your support team or cs@xoxoday.com.