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In the recent weeks, we’ve introduced an array of exciting features designed to enhance the user experience. Among the notable additions are the multi-factor authentication, low balance notification, notifications for Scheduled rewards. But that’s not all – we’re offering you an exclusive sneak peek at the features slated for the release in coming months.

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Here’s what’s new:

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Launch of Multi-Factor Authentication

Multi-Factor Authentication adds an extra layer of security to your account by requiring two forms of identification to log in.
  • Mobile OTP: Receive a time-sensitive code via SMS
  • Authenticator App: Generate a code using apps like Google Authenticator
Multi-Factor Authentication offers several crucial advantages for your Xoxoday account. By requiring two forms of identification, it significantly enhances your account’s security, making it far more challenging for unauthorized users to gain access. This added layer of protection gives you peace of mind, knowing that your sensitive information is better safeguarded against potential cyber threats. MFA also provides flexibility, allowing you to choose between SMS-based OTPs or authenticator apps, catering to your personal preferences and convenience.

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Proactive Low Balance Alerts for Admins

We’ve implemented a new system to keep your rewarding process smooth and uninterrupted. Admins will now receive timely notifications when the account balance falls below the total value of unredeemed rewards. This preemptive measure ensures you’re always prepared to fulfill pending redemptions, eliminating potential disappointments due to insufficient funds.

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Enhanced Security Measures

We’ve fortified our platform’s security to protect your organization and reward recipients:
  • Reward Distribution Safeguard: Our system now prevents rewards from being sent to disposable or temporary email addresses, ensuring your rewards reach legitimate recipients only.
  • Admin Access Control: New admin accounts can only be created using verified work email addresses, maintaining the integrity of your administrative team.
  • Transparency in Admin Privileges: Whenever an admin’s access threshold is modified, both the admin in question and the super admin will be notified, keeping all parties informed of important changes.

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Smart Scheduling for Rewards

Planning ahead? Our new notification system for scheduled rewards has got you covered:
  • Weekly Fund Forecasts: At the beginning of each week, admins will receive a notification if any scheduled rewards are at risk due to insufficient funds.
  • Detailed Fund Requirements: These alerts will include specifics on the additional funds needed to ensure all scheduled rewards are distributed without a hitch.
These updates reflect our ongoing commitment to improving your Xoxoday experience, combining enhanced security, smarter notifications, and proactive management tools. We’re excited for you to explore these new features and welcome your feedback!

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Enhanced Reward Code Transparency

We’re excited to unveil a new feature that brings more clarity to your reward code management. When checking your reward code balance on the marketplace, you’ll now have access to expanded information about each code, including:
  • Redemption Status: Easily see which codes have been used
  • Redeemer Details: Identify who has redeemed each code
If you’re juggling several reward codes, this feature helps you keep track of each one’s status. For codes you don’t use immediately, you can now verify their status at any time. This update is designed to give you greater control and insight into your rewards, making the entire process more transparent and manageable.
Users can now fetch reward link status to know if the link is redeemed or not by just passing the unique Link ID. This helps users to know the status of the link so that they can automate their operations process and user experience.
  • Users can now send links to the recipient’s phone number by passing the phone number information in the API request.
  • This allows users to send the links to their recipients via an additional channel besides email.
  • User can then fetch the link Id unique to the recipient to get the redemption and delivery status of the link.
Note: The API information will be available in our API reference document shortly.

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Upcoming features:

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Perks Launch in Marketplace

The new category of perks and benefits is being introduced into reward marketplace. Avail amazing offers and deals of your favorite brand and the instant discount

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Improved User Experience for Mobile Marketplace

Enhacing the user experience of the mobile version of marketplace to allow users have more delightful rewarding redemption journey.

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Configurable reminder email system

Admins will be able to configure the intervals and frequency of the redemption reminder emails to be sent to the clients.

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Rewarding through WhatsApp

End users will be able to redeem their rewards using OTP delivered via Whatsapp or SMS whichever is more convenient for them.

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Email and SMS delivery status in reports

Admins will soon be able to see the exact status of the email and SMS delivery and the reason in case of failure so that it can be actioned upon appropriately.