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Learn how to send reward points to a many recipients at once.

Important

Users must be registered on Plum to receive points; if not, they will receive a registration link to set up their account.

Send Reward Points to Recipients

Step 1: Navigate to Send Rewards > Reward Points in the main menu. Step 2: Select the Send in Bulk option. To efficiently reward a large group of recipients, upload the CSV file by clicking the option provided.

Pro tip

Download the available template directly from the dashboard for your convenience. Step 3: After uploading the file, click on Next to move ahead. Step 4: Customize the marketplace. Step 5: Customize the communication for email and SMS. Step 6: Once done, click on Send Rewards.

Resend Reward Points in Bulk

Steps to Resend Rewards:
  • Navigate to Reports > Reward Points.
  • Select Contacts: Choose the contacts you want to resend the rewards.
  • Resend Option: Click the three dots next to the selected contacts, then click**‘Resend’.**
  • Confirm Action: A confirmation pop-up will appear. Click ‘Yes, Proceed’ to resend the rewards.
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