Skip to main content
The All Admins page enables Super Admins to manage users who have access to the Plum Admin Dashboard. Super Admins can add Admins, assign or modify roles, configure rewarding thresholds, or delete Admin. To access the All Admins page, navigate to Settings > Admin > All Admins.
Screenshot 2026 08 30 At 8 52 25 PM

Add an Admin

To add a new Admin:
  1. On the All Admins page, click Add New.
  2. In the Add Admin form, enter the user’s Name and Email Address.
  3. Select the appropriate role:
    • Admin: Provides access to the Plum Admin Dashboard with the permissions assigned to the Admin role, including the configured rewarding threshold.
    • Super Admin: Provides full access to the account and Super Admin features.
  4. Click Save.
The new user can sign in to the Plum Admin Dashboard with the permissions assigned to their role.

Edit Admin

Super Admins can change an Admin’s role at any time. To change an Admin’s role:
  1. Locate the user in the All Admins list.
  2. Click the three-dot menu under the Actions column.
  3. Select Edit Admin.
  4. Change the Role to Admin or Super Admin.
  5. Click Save.
Screenshot 2026 08 30 At 8 52 50 PM
The user’s permissions are updated automatically based on the newly assigned role.
  • Changing an Admin to a Super Admin grants access to Super Admin features.
  • Changing a Super Admin to an Admin removes access to Super Admin-only features.
The updated settings take effect immediately.

Change to Report View

Super Admins can change an Admin’s access to Report View, where applicable. Report View provides access to relevant reporting information without providing the administrative permissions available to an Admin or Super Admin. To change an Admin to Report View:
  1. Locate the Admin in the All Admins list.
  2. Click the three-dot menu under the Actions column.
  3. Select Edit Admin.
  4. Change the access or role to Report View.
  5. Click Save.
Screenshot 2026 08 30 At 8 53 47 PM
The user’s access is updated based on the permissions associated with Report View. Administrative actions that are not included in Report View are no longer available to the user.

Delete an Admin

Super Admins can delete an Admin to revoke their access to the Plum Admin Dashboard. To delete an Admin:
  1. Locate the Admin in the All Admins list.
  2. Click the three-dot menu under the Actions column.
  3. Select Delete Admin.
  4. Confirm the action.
Screenshot 2026 08 30 At 8 54 27 PM
Once deleted, the user can no longer sign in to the Plum Admin Dashboard. Historical activity associated with the user is retained for audit purposes.
Still need help? Raise a support ticket.