What is Account Verification?
Xoxoday, as a Fintech company, verifies businesses and gift card usage to comply with regulations. Plum’s account verification ensures we understand your business and intended use case to provide tailored assistance.Verification Process
1
Client Submission
Provide the necessary business details via the Plum Admin Panel.
2
Document Verification
Our compliance team reviews your submission within 2 working days and may request additional information if needed.
3
Use Case Classification
Once all details are gathered, the compliance team classifies your use case.
4
Catalog Availability
Upon use case determination, the catalog team maps available products for immediate redemption.
Expect an acknowledgement email within 2 hours of submission. Any additional information needed will be requested via email.
Use Case Classification
Once verified, your account is classified into one of the following use cases, which determines the catalog products available to you:- Regular Business — Can procure vouchers from the catalog, excluding Amazon and Open Loop cards. Contact your Account Executive or cs@xoxoday.com to request access to these cards.
- Resellers (B2B & B2C) — Can purchase closed-loop cards, except for brands explicitly prohibiting resellers and Amazon/Open-Loop cards.
- Crypto — Can only procure closed-loop cards and brands that permit crypto use cases.