Wallet Management

Super Admins can manage the organization’s pre-funded Plum wallet. You can add funds to the wallet and use the available balance to send rewards.

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Base Currency

The Base Currency is the currency in which your organisation’s wallet, funds, and transactions are maintained. The Base Currency is selected by the Super Admin when the account is created and is used as the default currency for activities such as adding funds and redeeming rewards. To view your account’s Base Currency:

1. Navigate to Settings.
2. Select Account.
3. View the configured Base Currency.

Plum supports major currencies, allowing Super Admins to select the appropriate currency for their organization when creating a business account.

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Pre-funded Wallet

Plum uses a pre-funded wallet to process rewards. You must add funds to the wallet before you can send rewards. Super Admins can add other Admins to help manage the Plum account and send rewards.

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Add Funds to the Wallet

To add funds to your Plum wallet:

1. Sign in to your Plum Admin Dashboard.
2. Navigate to Payments from the left navigation menu
3. Click Add Funds to Wallet.
4. Enter the amount you want to add in your Base Currency.
5. Complete the payment using the designed payment method.

Once the payment is successfully completed, the funds are added to the company wallet.

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Payment Methods

Plum supports multiple payment methods for adding funds to your wallet. Check out this article to learn all payment methods Payment Methods.