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Learn more about changing your billing address

Overview

This guide explains how administrators can change the billing address when a client adds funds to their wallet. The selected billing address will be reflected in Performa and Invoice PDFs.

Updating the Billing Address while Adding Funds to the wallet

1

Navigate to Wallet Balance

Navigate to Plum Admin Dashboard > Payments > Wallet Balance and click on “View Funds”.
2

Locate the Billing Details section

On the Add Funds to Wallet screen, locate the Billing Details section.Click on “Change”.
3

Update the Address fields as required

  • GST/Identification Number (Mandatory if India; optional for other countries)
  • Country, State, City
  • Billing Address
  • Other Details (Client POC, email, phone – auto-filled from admin)
4

Save and Proceed

Once done, click Save and Proceed to generate the invoice.The selected address will appear on all invoice documents.

You can also add a New Billing Address while adding funds to the wallet

  • Click Add New.
  • Fill in the following fields:
    • GST/Identification Number (Mandatory if India; optional for other countries)
    • Country, State, City
    • Billing Address
    • Other Details (Client POC, email, phone – auto-filled from admin)
  • Click Save.
The new address is saved and available for selection.

Managing Billing Address in Account Settings

You can easily add, modify, or remove your billing addresses directly from your account settings. Add a New Billing Address
1

Navigate to Settings

Navigate to Settings > Account & Billing Address. Click on Change.
2

Add New

Click on “Add New” and enter the required address details.
3

Save

Click Save to confirm.

Modify an Existing Billing Address
1

Select the billing address you want to update

2

Click on the Edit icon

3

Update the necessary details

4

Click Save


Remove a Billing Address
1

Select the address you want to remove

2

Click on the Remove / Delete icon

3

Confirm the deletion